Ratings & Reviews

Overall Rating

5
(226 reviews)
92% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
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Resident Reviews

submitted by Michelle P. - |Recommended: NoDisappointed — There is a correlation between the Towers removing the trash bins and the dog dropping hardly being picked up by owners. I’ve stepped in it and had to throw several shoes away. Spruce sucks. You know it and yet you promote them. You refuse to allow them to perform move out services. We just moved out and can see why you won’t let them perform that service. It was terribly maintained by Spruce. You guys are receiving kickbacks. Maintenance took way too long to respond to service requests. When notices were posted about accessing units to adjust lighting switches in the bathroom, we were told to keep dogs away. We spent 500 on dog day care and you NEVER came in to the apartment. Our car was towed. No one called the tow truck. You allowed the truck to access the facility and tow anyone. We had our handicap parking pass up. It was on the dashboard. The handicap placard broke and we were obtaining the new one in the mail. No one called for the tow truck. We asked all neighbors and are friendly with everyone. Ya’ll lied. Services such as the pool were closed without warning. Finally, get a light installed or widen the exit to turn left and right at the same time.
response from property -Hello Michelle, thank you for taking the time of expressing your concerns. We're sorry to hear about your overall dissatisfactory experience with our community and some of its conditions. We do our welcome our residents to a fully serviced home. Please reach out to us directly at (936) 202-3645 and leasing@towerswoodland.com to discuss your review. We are here for our residents. Have a great day! Your Towers Woodland Management Team.
submitted by Ann B. - |Recommended: YesBeautiful Place And Very Nice Staff — I highly recommend this place It is absolutely beautiful and very peaceful. Savannah was an angel and thoroughly went over the leasing contract and was there to help and followed her instructions which were simple to do because she explained everything quite well. I highly recommend this place
response from property -Thank you for providing this feedback! These comments mean so much to us and we know you will continue to love it here. If you need anything, don't hesitate to reach out. Warmest Regards, The Towers Woodland Management Team
submitted by Gary S. - |Recommended: YesGreat Staff — Super helpful staff makes moving from out of state easy.
response from property -Thank you for your kind words. We're glad that you had a good experience with our staff. We strive to ease the stress of moving. Please feel free to contact our Management Office at leasing@towerswoodland.com regarding your review. Thank you! All the best, The Towers Woodland Management Team
submitted by Anna H. - |Recommended: YesHospitality At Its Finest — Though I am a brand new resident, the hospitality of the staff at The Towers Woodland is ultimately why I made the decision to call this home. The Tower has an excellent staff of people who care about their tenants and will do anything in their power to ensure we are taken care of. It is obvious by the way the property is maintained and cared for that this is true. I look forward to living here and doing life with this community. Special thanks to Zach, Savannah, and Hallie for helping me get situated
response from property -Thank you for taking the time to write your review, Anna. We are happy to hear that you have chosen to live here in our community and had a good experience with our staff, Zach, Savannah, and Hallie. At The Towers Woodland, we understand that moving can be stressful, and we strive to make the moving-in process as easy as possible. We hope you will live here with us for many years. With gratitude, The Towers Woodland Management Team
submitted by Mary H. - |Recommended: NoNew Resident Reviews — I am extremely disappointed in this development, for the following reasons 1 Safety is a huge concern a Having our family vehicle vandalized costing us up over 4000K is ridiculous. Where are the cameras in the parking area Welcome to Conroe b Also, please note although we have the code to enter, there are people waiting to ride on our bumper into this development. c Your gate at one end of the pool is in shambles. Gates in the pool are are broken, as is the mailbox area-so much for safety d Perhaps the pool area is hosting the outlying community venue -please check your cameras Oops, forgot you don't have cameras everywhere, even in the parking area where extra is paid e Yes, I have contacted the Conroe PD department regarding my concerns and the vandalism. e This is NOT a recommendation. f You have rules and for the most part some people attempt to follow them, however dogs should be on leashes at all times and I am a dog lover . Certain owners should clean up after their canine family members at all times. Just saying g On a positive, after a review like this, a note the office staff and grounds keeper are very polite and accommodating Thank you
response from property -"escalated to management"
submitted by Nicholas P. - |Recommended: YesTowers — Nice place
response from property -We appreciate your kind words, Nicholas! If you have any other feedback, let us know. Thanks, The Towers Woodland Management Team
submitted by Leonid J. - |Recommended: YesMoving In — I just moved in but overall it’s been a good experience and the staff is very friendly.
response from property -Hello Leonid, Thank you for taking the time to leave us a review. We appreciate the positive rating! Our staff members strive to provide top-notch customer service for both prospects and residents. If you have any further feedback, please feel free to reach out to us at leasing@towerswoodland.com. Best, The Towers Woodland Management Team
submitted by Toyia H. - |Recommended: YesI Love It Here — I love it here
response from property -Toyia, Thank you for your review. We are so glad to hear that you are having a great experience and enjoying your home. Warm Regards, The Towers Woodland Management Team.
submitted by John M. - |Recommended: YesStaff — I just want to say that the staff here is SUPER This is the most awesome staff that has ever been here Everyone is extra nice when you see them or when you are on the phone with them. I mainly talk to Margaret, Zack, Kelly, and Louisa. I have seen Louisa most of the time and she has helped me more than anyone else. Zack has even done a great job Thank you Staff. John Mitchell Apt, 824 . Thank you Kelly for a great job
response from property -Thank you for your review. John We're happy to hear that our staff always provides kind and exceptional service! We work diligently to make your living experience a comfortable one and help when we can. Again, thank you. The Towers at Woodland Management Team
submitted by Yankiel V. - |Recommended: YesGood — Good
response from property -Thank you for taking time to rate our community, Yankiel. We are so pleased to offer you a 5-star experience. We greatly value your feedback. Sincerely, The Towers Woodland
submitted by RAHIMAH M. - |Recommended: YesJust Moved In — Overall apartments are excellently prepared for a newcomer. Selected an apartment with super view over most The Towers Woodland facilities, must compensate for street noise. Property staff in front office is most courteous, helpful and professional.
response from property -Thank you for taking time to post this review, Rahimah. We are so pleased to offer you a 5-star living experience and value you as a part of our community. We greatly appreciate your feedback. Warmest Regards, The Towers Woodland
submitted by Helixon G. - |Recommended: YesπŸ˜‰πŸ‘πŸ»πŸ” — πŸ˜πŸ’πŸ”
response from property -Thank you for taking time to rate our community. We are so pleased to offer you a 5-star experience and greatly value your feedback, Helixon. Sincerely, The Towers Woodland
submitted by Roger P. - |Recommended: YesMove In Review — The leasing and move-in process was smooth for us. No issues to report now into our fourth day as residents. We would recommend The Towers to others.
response from property -Thank you for taking time to post this review, Roger. We are so happy to hear about your positive living experience here with us so far. We value you as a part of our community and greatly appreciate your feedback. Warmest Regards, The Towers Woodland
submitted by Georg M. - |Recommended: YesFirst Impression — All staff from reception to maintenance are outstanding. Apartment found extreme clean. If noise from FM1488 Road could be dampened in rooms towards FM 1488 The Towers Woodland would earn a 5 Star.
response from property -Thank you for your kind words, Georg, We love hearing that our office team is always helpful! Our team works extremely hard to provide a beautiful and welcoming community that our residents are proud to call home! Please let us know how we can continuously improve by contacting us at leasing@towerswoodland.com. Thank you! The Towers Woodland team
submitted by Steven M. - |Recommended: YesGreat Place — The Towers Woodland is a professionally ran facility and great living space. I would recommend this place to anyone.
response from property -Thanks for your time, Steven. We are happy to hear that you enjoy the work our staff puts into our community. Looking forward to the rest of your stay as part of our community; The Towers Woodland Management Team.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of The Towers Woodland, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by The Towers Woodland, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose